LLM Solutions

The right AI tool exists. Most businesses are using the wrong one.

We help Edmonton businesses choose, deploy, and actually get value from Copilot, Claude, ChatGPT, and Gemini.

Vendor-neutral  ·  Edmonton-based  ·  Deployment included
Total IT Suite — AI Tool Selector
Evaluating for: document workflows + customer support
🤖
Microsoft Copilot
Best for Microsoft 365 workflows
Strong fit
Claude
Best for complex reasoning + docs
★ Best fit
💬
ChatGPT
Best for content + general tasks
Partial fit
Gemini
Best for Google Workspace
Partial fit
Recommendation
Claude for document drafting and customer response workflows. Copilot for M365 integration. Deploy in phases — start with the highest-friction task first.
Analysis complete
Vendor-neutral
No preferred vendors
The Tools

Four tools. Very different strengths.

Each one is best for something specific — knowing which is which saves you six months of trial and error.

🤖
Microsoft Copilot
Best for Microsoft 365 teams

The obvious choice if your team lives in Outlook, Teams, Word, and Excel — Copilot works inside those tools without any context switching.

Outlook Teams Word / Excel SharePoint
Claude
Best for reasoning + documents
We use this

Handles long, complex tasks better than most — ideal for drafting reports, analysing documents, and building internal knowledge tools.

Document AI Analysis Custom Agents
💬
ChatGPT
Best for content and creativity

The most widely adopted AI tool globally — best for marketing content, first drafts, ideation, and customer-facing communications.

Content Marketing First Drafts
Gemini
Best for Google Workspace

The natural choice if your team runs on Gmail, Docs, and Google Drive — integrates deeply into the Google ecosystem.

Gmail Google Docs Drive

We're vendor-neutral. We don't have preferred partnerships with any of these providers. Our recommendation is based entirely on what fits your workflows, your team, and your budget.

What We Do

Picking the tool is the easy part.

Getting your team to actually use it — consistently, correctly, in a way that saves real time — that's what we focus on.

Tool Selection

We assess your workflows, team size, and existing stack — then recommend the specific tool or combination that will deliver the fastest ROI.

Needs Analysis ROI Mapping Stack Fit

Deployment & Integration

We set up the tool inside your existing environment — connected to your data, your workflows, and your systems — not as a standalone app nobody touches.

API Setup Integrations Data Connections

Team Training & Adoption

Role-specific training so every team member knows exactly how to use AI for their actual job — not a generic "here's what AI can do" demo.

Role Training Prompt Guides Ongoing Support
The Real Problem

Most AI deployments fail before they start.

Companies buy the licence. Nobody uses it. The tool sits idle and the subscription gets cancelled. We're here to make sure that doesn't happen to you.

Why it usually fails
Tool chosen based on hype, not workflow fit
No integration with existing systems or data
Generic training that doesn't map to anyone's actual job
No clear ownership of AI adoption internally
How Total IT Suite fixes it
Selection based on your specific workflows, not vendor demos
Deployed inside your existing tools and data environment
Role-specific training — your sales team learns sales use cases
Adoption check-ins 30 and 60 days post-deployment
FAQ

Questions before committing to AI tools.

Straight answers to what we hear from every new client.

We already have Microsoft Copilot. Can you help us actually use it?
Yes — this is one of the most common engagements we do. We audit how your team is (or isn't) using it, identify the highest-value use cases, and run role-specific training sessions.
Do we need to use just one AI tool?
Not necessarily. Many businesses use Copilot for M365 tasks and Claude or ChatGPT for other workflows. We help you avoid tool sprawl — only adding a second tool if it genuinely adds value.
What about data privacy? Can we trust these tools with our business information?
It depends on the tool and how you configure it. We assess privacy implications for each tool under Alberta's PIPA and set up enterprise configurations that keep your data out of training sets.
How long does deployment take?
Tool selection and initial deployment typically takes 2–4 weeks. Training and adoption is ongoing — we check in at 30 and 60 days to make sure it's actually being used.
Can you build custom AI agents for our specific workflows?
Yes. Beyond off-the-shelf tools, we build custom Claude and Copilot agents connected to your data, your systems, and your specific processes — not generic chatbots.
How do we measure whether AI is actually saving us time?
We establish baseline metrics before deployment — time spent on key tasks — then measure again at 60 days. You'll have numbers, not just a feeling.
Start here

Not sure which AI tool is right for your business?

The free AI assessment covers your workflows, your team, and your existing stack — and tells you exactly where AI will and won't deliver ROI.

Book Free Assessment Or send us a message No commitment  ·  Vendor-neutral  ·  Edmonton-based