Free AI Assessment →
IT & Infrastructure Support

Stop thinking about
the infrastructure.

Managed IT for Edmonton businesses — so your team can get on with the work.

Get Free Assessment
No lock-in contracts  ·  Edmonton-based  ·  24/7 monitoring
Total IT Suite — Infrastructure Monitor
Primary Server Online
CPU34%
Backup Server Online
CPU18%
Firewall Active
Throughput62%
Cloud Sync Syncing
Transfer81%
Recent activity
08:14 Unusual login attempt detected — blocked Resolved
09:31 Disk space warning on primary — expanded Resolved
11:02 Security patch applied — all endpoints Auto
99.9%
Uptime
4hr
Avg response
0
Open incidents
All systems operational
Edmonton, AB
24/7 Active
What's Covered

Every part of your IT, handled.

Six service areas under one agreement — so nothing falls through the cracks between providers.

Network Management

Design, configuration, and ongoing management of your wired and wireless networks — fast, reliable, and segmented properly.

LAN / WAN Wi-Fi VPN

Servers & Cloud

On-premise servers, Microsoft Azure, and hybrid environments — managed, patched, and backed up so you're never caught without a recovery option.

Azure On-premise Hybrid Backup

Cybersecurity

Firewall management, endpoint protection, email security, and threat monitoring — built into your environment, not added as an afterthought.

Firewall EDR Email Security

Help Desk Support

A real person your team can reach when something goes wrong — not a ticket queue with a 3-day response window.

Remote Support On-site (YEG) Priority SLA

24/7 Monitoring

Continuous monitoring of your servers, network, and endpoints — problems are caught and resolved before they affect your business day.

Uptime Alerts Auto-remediation

Device Management

Company laptops, desktops, and mobile devices — provisioned, patched, encrypted, and remotely wiped if lost or stolen.

MDM Intune Patch Mgmt
The Difference

Paying for IT when it breaks is the most expensive way to do it.

Most Edmonton businesses don't realise what reactive IT actually costs until they add it up.

Break-fix IT
You call when something breaks — and wait for someone to show up
Downtime costs you money — the IT bill is on top of that
No visibility into your infrastructure until something goes wrong
Security gaps go unnoticed until there's an incident
Managed IT — Total IT Suite
Problems are caught and fixed before they affect your team
Predictable monthly cost — no surprise invoices after an incident
Full visibility into your infrastructure — live, always
Security built in — continuous patching, threat detection, and response
What's Included

No ambiguity. Here's exactly what you get.

Every managed IT agreement with Total IT Suite covers these four areas — documented upfront, no hidden extras.

01 — Monitoring & Maintenance

Always-on infrastructure oversight

24/7 monitoring, automated patch management, scheduled maintenance windows, and monthly infrastructure health reports.

02 — Help Desk

Support your team can actually reach

Remote and on-site support for Edmonton teams — tickets, phone, and priority response based on severity. No offshore queues.

03 — Security

Security built in, not bolted on

Endpoint detection and response, email filtering, firewall management, and vulnerability scanning — continuous, not a one-time audit.

04 — Strategy

Quarterly IT roadmap reviews

Every quarter we review your infrastructure, flag upcoming needs, and align your technology decisions with where your business is going.

Right Fit?

Who managed IT works well for — and who it doesn't.

Managed IT isn't for every business at every stage. Here's where it makes sense.

Good fit
Edmonton businesses with 5–150 staff and no dedicated IT team
Companies that rely on a single IT person and can't afford that single point of failure
Businesses that have had a security incident or data loss and want it to never happen again
Growing teams where IT complexity is outpacing what the owner can manage
Not the right fit
Freelancers and solo operators — the overhead isn't worth it at that scale
Enterprises with large in-house IT departments who need specialist augmentation only
Businesses looking for one-off break-fix help only — that's not what we offer

Not sure if you need full managed IT? The free assessment will give you a clear answer.

FAQ

Questions we hear from every new client.

Straight answers to the things people actually ask before signing a managed IT agreement.

Do you lock clients into long contracts?
No. We work on monthly or annual agreements — you can give notice if it's not working. We'd rather earn your business every month than hold you to a contract.
We already have someone who handles IT. Can you work with them?
Yes. We often work alongside existing IT staff or other vendors — we can cover monitoring, security, and help desk while your person handles day-to-day requests.
How quickly do you respond to issues?
Critical issues within 1 hour, high priority within 4 hours — those SLAs are in writing. For Edmonton clients, on-site response is available same or next business day.
What happens if something breaks at night or on a weekend?
Our monitoring runs 24/7 and auto-resolves what it can. For critical issues outside business hours, on-call support is available — we'll define what triggers an after-hours call together upfront.
How do you price managed IT?
Per-user or per-device monthly pricing — you always know what to expect. We scope the agreement after a discovery call so the price reflects your actual environment.
Do you handle cybersecurity, or is that a separate engagement?
Cybersecurity is included in every managed IT agreement — it's not an add-on. Endpoint protection, email security, patching, and threat monitoring come standard.
Start here

Not sure what your IT actually needs? We'll tell you — for free.

The free AI assessment covers your IT infrastructure, security posture, and where managed support would make the most impact.

✓ Infrastructure audit ✓ Security gap review ✓ Written recommendations
Book Free Assessment Or send us a message No commitment  ·  Edmonton-based  ·  No lock-in
})();